Sorry, your browser does not support JavaScript! Marwadi Shares and Finance Limited

QA & Product Support Executive

QA & Product Support Executive

  • experience

    Experience: 1 - 2 Year

  • educational

    Educational Requirements: Any Graduate / Any Post Graduate

  • company

    Company: Marwadi Shares and Finance Limited

  • location

    Location: Rajkot(HO) - HO

  • apply now
Job Description
*Reporting to Digital Strategy HOD *Document the Flows of Processes in flow chart format *Creating Observation documents for software utilities and updating the completion *Engage in Product adoption with users and provide them with appropriate guidance *Document the impediments in software raised by users and following it up with Digital Strategy HOD for resolution *Perform Initial Testing on Software Modules and keeping logs of those testing *Creating User Activity logs and reporting it to the Digital Strategy HOD *Preparing User Guide, Module Videos, Notification Material for users and clients *Coordinate with Development team on Functional understanding or Requirements *Prepare and organize project status and reporting to Digital Strategy HOD *Record product defects and appropriate resolutions with RCA *Transfer the support of Completed product to Support team and overseeing the support request to enhance product *Identify product marketing ideas and opportunities based on industry trends, current market environment and competitive trends.
  • img MS Excel
  • img Domain Knowledge (BFSI)
  • img SQL
  • img Visualisation tools exposure (Mockflow, Lucid Charts,etc)
  • img Project Management Tools exposure (JIRA, Azure-Devops, etc.)


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