Sorry, your browser does not support JavaScript! Marwadi Shares and Finance Limited

QA & Product Support Executive

QA & Product Support Executive

  • experience

    Experience: 1 - 2 Year

  • educational

    Educational Requirements: Any Graduate / Any Post Graduate

  • company

    Company: Marwadi Shares and Finance Limited

  • location

    Location: Rajkot(HO) - HO

  • apply now
img
img
img
img
Job Description
*Reporting to Digital Strategy HOD *Document the Flows of Processes in flow chart format *Creating Observation documents for software utilities and updating the completion *Engage in Product adoption with users and provide them with appropriate guidance *Document the impediments in software raised by users and following it up with Digital Strategy HOD for resolution *Perform Initial Testing on Software Modules and keeping logs of those testing *Creating User Activity logs and reporting it to the Digital Strategy HOD *Preparing User Guide, Module Videos, Notification Material for users and clients *Coordinate with Development team on Functional understanding or Requirements *Prepare and organize project status and reporting to Digital Strategy HOD *Record product defects and appropriate resolutions with RCA *Transfer the support of Completed product to Support team and overseeing the support request to enhance product *Identify product marketing ideas and opportunities based on industry trends, current market environment and competitive trends.
img
Skills
  • img MS Excel
  • img Domain Knowledge (BFSI)
  • img SQL
  • img Visualisation tools exposure (Mockflow, Lucid Charts,etc)
  • img Project Management Tools exposure (JIRA, Azure-Devops, etc.)
img

APPLY NOW

Upload Cv ( Resume ) Select file

Subscribe Our Newsletter

Attention Investors :

Prevent Unauthorised transactions in your account. Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day..... Issued in the interest of investors. | KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary. |We do proprietary trading occasionally |Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020. |Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month ........... Issued in the interest of Investors.